1. Information We Collect

We only collect information necessary to provide you with the best possible dental care, including:
Contact Information: Name, phone number, and email address provided through our booking forms.
Clinical & Administrative Data: Information required for patient registration, insurance processing (PPO plans), and dental history to ensure personalized treatment.

2. Use of Information

Your information is used exclusively to support your experience at our Walnut Creek practice, including:
Scheduling and managing your appointments.
Communicating important clinical recommendations and health reminders.
Coordinating with insurance providers for billing purposes.

3. Data Protection

We treat your data with the same level of care as we treat your dental health. We implement robust security measures to prevent unauthorized access and do not share your personal information with third-party marketers.

4. Your Rights

You may request to access, update, or correct your records at any time. We are committed to transparency and are happy to address any questions you have regarding your data.

5. Retention and Disposal

We retain your personal and clinical information only for as long as is necessary to fulfill the purposes outlined in this policy or as required by applicable dental record-keeping laws and professional regulations. Once information is no longer needed, we utilize secure destruction methods—including the shredding of paper documents and the permanent electronic deletion of digital files—to ensure your sensitive data remains protected beyond the duration of your care.

6. Website Usage and Cookies

To improve your browsing experience on our website, we may collect non-personally identifiable information through standard web technologies. This may include your IP address, browser type, and the pages you visit. We use this data solely for analytical purposes to understand how our site is used and to enhance its functionality. Most browsers allow you to decline cookies; however, please note that some features of our website may not function properly if cookies are disabled.

7. Disclosure to Third Parties

We do not sell, trade, or rent your personal information to outside parties. We only share your data with trusted third-party service providers who assist us in operating our practice, such as dental software platforms, laboratory services, or specialized consultants. These parties are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing the specific services requested by our office.

8. Children’s Privacy

Our services are intended for general dental care, including care for minors. We do not knowingly collect personal information from children under the age of 13 without verifiable consent from a parent or legal guardian. If we discover that we have collected information from a child without appropriate authorization, we will take immediate steps to delete that data from our systems.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practice, technology, or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy whenever you visit our website to stay informed about how we are protecting your information.
If you have specific concerns about your data or wish to exercise your privacy rights, please contact our Walnut Creek office directly at the phone number or email address provided on our contact page.